About
am an HR professional with experience in recruitment, employee relations, and labor management. a former People and Culture Intern at Toronto General Hospital UHN.
people and culture consultant HR.
- Website: bereketayele.com
- Phone: +647 514 5693
- City: Hamilton, canada
- Degree: bachelor's degree
- Email: bereketayelee@gmail.com
Resume
Enthusiastic and self-motivated people and culture intern with 3+ years of experience of customer service as a flight attendant. Eager to join and bring my skill in frontend development and looking to grow a career in human resources, gain valuable work experience, and obtain a full- or part-time position.
Professional Experience
People and culture intern-- University Health Network (UHN)
2024
toronto, canada
- Conducted comprehensive interviews to assess candidate qualifications.
- Successfully completed more than 20 reference checks to verify candidate background.
- I utilized SmartRecruiters and other ATS platforms to source, screen, and track candidates effectively.
- Prepare and facilitate onboarding documentation, ensuring a smooth transition for new hires.
- Experience participating in grievance meetings, exit interviews, and ensuring compliance with employment laws.Experience participating in grievance meetings, exit interviews, and ensuring compliance with employment laws.
- Scheduled and invited candidates for interviews, coordinating with managers for smooth operation.
- Prepared arrival forms and onboarding documentation, successfully completing 2,552 forms for new hires.
- Created an education policy for TIAP and participated in grievance and exit interview meetings.
- Participated in and facilitated performance enhancement calibration meetings, taking notes and submitting them to the manager.
- I have strong time management and multitasking abilities, handling multiple job requisitions in a fast-paced environment.
- Attended LMM (Labor Management Meetings) with union representatives, took minutes, documented actions and agreements for future reference.
- Utilized SharePoint to document and track the progress of recruiting activities and other tasks.
Flight Attendant - Ethiopian Airlines
2018 - 2022
Ethiopia,Addis ababa
- Provided exceptional support to 50+ customers per fight in both information and customer relationships with excellent communication and interpersonal skills.
- coached junior cabin crews.
- Identified cabin maintenance issues and documented it. Provided first aid when required.
- Operated safety and emergency equipment like fire extinguishers, oxygen, and ELT.
- Managed order by customer which helped smooth flight.
- Resolved customers complex inquiries.
- Maintained competency in all current safety and emergency qualifications. ensured that a current and approved Flight Attendant Manual is in place.
Office administrative-Duka Tour and Travel
2017 - 2018
Ethiopia,Addis ababa
- Manage phone calls, emails and in-person meeting with clients.
- Arranged travel logs and book them
- Prepare documents and arranged accordingly.
- I scheduled meetings and appointments and order office supplies.
- Organize internal and external event orderly and manage meeting rooms.
Education
Post Graduate Human Resource Management
2023-2024
Gorge Brown College,canada
Bachelor Degree of Business Tourism
2014-2016
Adama Science and Technology University,Ethiopia
Aviation course
2018
Ethiopian Airlines Aviation University,Ethiopia
projects
projects i did so far
- All
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TIAP education policy UHN
As part of People & Culture at TIAP, I contributed to the Education Assistance Policy, promoting continuous learning through tuition reimbursement and interest-free loans. This project enhanced my expertise in HR policy development, employee engagement, and workforce planning. I aim to further refine HR policies supporting talent development.
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George Brown college
As part of my Postgraduate Human Resource Management program at George Brown College, I participated in the development of the Student Book Loan Project, aimed at improving access to educational resources for students facing financial barriers. This initiative provided eligible students with interest-free book loans, supporting their academic and professional growth. Effective policy development is data-driven and student-focused. Collaboration ensures successful implementation, and a clear, accessible system improves engagement.
